Privacy Policy

MAYE OY

Last updated: October 9, 2026

At MAYE, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, contact us or use our services.

We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and applicable data protection laws.

1. Data Controller

MAYE Oy

Finnish Business ID: 3592037-6

Email: contact@withmaye.com

Website: www.withmaye.com

MAYE Oy is responsible for processing the personal data described in this Privacy Policy.

For any questions concerning your personal data, please contact us using the email address above.

2. Personal Data We Collect

We may collect and process the following categories of personal information:

Full name
Email address
Phone number, if provided
Company or brand name
Information submitted through contact forms
Details relating to project inquiries, proposals and client relationships
Communications and correspondence
Billing and contractual information where relevant
Technical information, such as IP addresses, browser information and cookie preferences
Other information you voluntarily provide to us

We do not intentionally request sensitive personal information through our website.

3. How We Use Your Personal Data

We process personal data for the following purposes:

Responding to inquiries and messages
Communicating with prospective and existing clients
Preparing proposals and entering into agreements
Providing and delivering our creative and digital marketing services
Managing client relationships and ongoing projects
Handling administrative, contractual and legal obligations
Maintaining the functionality and security of our website
Improving our services and website experience
Sending newsletters or promotional communications where permitted by applicable law

We only process personal data where there is an appropriate legal basis for doing so.

4. Legal Basis for Processing

Depending on the purpose, our processing of personal data may be based on:

Consent: Where you have given permission, such as for optional cookies or consent-based marketing communications.

Contractual necessity: Where processing is necessary to perform a contract with you or take steps at your request before entering into a contract.

Legitimate interests: Where processing is necessary for legitimate business purposes, such as responding to relevant business inquiries, maintaining client relationships or ensuring website security, provided that your rights and freedoms do not override those interests.

Legal obligations: Where processing is necessary to comply with applicable laws, including accounting and other statutory requirements.

You may withdraw your consent at any time where processing is based on consent. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

5. Sources of Personal Data

We generally collect personal information directly from you when you:

Complete a contact form on our website
Contact us by email or other communication channels
Request information about our services
Enter into a client relationship with MAYE
Voluntarily provide information during a project or collaboration

We may also collect limited technical information through our website and the technologies used to operate it.

6. Cookies and Website Analytics

Our website is built using Wix and may use cookies and similar technologies to ensure functionality, maintain security and support the website experience.

Depending on the tools enabled, cookies may include:

Essential cookies: Necessary for the website to function properly and securely.

Analytics cookies: Used to understand website traffic and visitor interactions, where enabled.

Marketing cookies: Used for advertising-related purposes, where enabled.

Where required by law, optional cookies will only be used after obtaining your consent.

You can manage or withdraw your cookie preferences through the cookie settings made available on our website, where applicable. You may also manage cookies through your browser settings.

The specific cookies used depend on the services and integrations enabled on our website.

7. Sharing Personal Data

We do not sell your personal data.

We may share personal information with trusted service providers where necessary to operate our business and deliver our services.

These may include:

Wix, our website hosting and website management provider
Email and communication service providers
Cloud storage and business administration providers
Accounting and other professional service providers where necessary

Service providers that process personal data on our behalf are required to handle it in accordance with applicable data protection requirements and relevant contractual obligations.

We may also disclose information where legally required or necessary to establish, exercise or defend legal claims.

8. International Data Transfers

Some of the service providers used by MAYE may process or store personal data outside the European Union or European Economic Area.

Where such transfers occur, we take steps to ensure that appropriate safeguards are in place, as required by applicable data protection legislation.

Depending on the circumstances, these safeguards may include European Commission adequacy decisions, Standard Contractual Clauses or other legally recognized transfer mechanisms.

9. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected or as required by applicable law.

Retention periods depend on the type of information and the purpose of processing.

For example:

Contact inquiries are retained for as long as reasonably necessary to respond and manage related communications.
Client and project information may be retained throughout the business relationship and for a necessary period afterward.
Accounting and contractual records are retained according to applicable statutory requirements.

When personal data is no longer required, it is deleted or anonymized as appropriate.

10. Data Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration and disclosure.

These measures may include:

Encrypted website connections (HTTPS/SSL)
Access controls and user permissions
Secure hosting and service providers
Appropriate account and system security measures
Restricting access to personal data to authorized individuals

While we take data protection seriously, no method of electronic storage or transmission can be guaranteed to be completely secure.

11. Your Data Protection Rights

Under the GDPR, you may have the right to:

Request access to your personal data
Request correction of inaccurate or incomplete information
Request deletion of your personal data
Request restriction of processing
Object to certain types of processing
Request data portability where applicable
Withdraw consent at any time where processing is based on consent
Lodge a complaint with a competent data protection supervisory authority

These rights are subject to the conditions and limitations set out in applicable law.

To exercise your rights, please contact:

contact@withmaye.com

We will respond to requests in accordance with applicable legal requirements.

12. Automated Decision-Making

MAYE does not currently use personal data for solely automated decision-making that produces legal or similarly significant effects on individuals.

13. Third-Party Websites

Our website may contain links to external platforms, including social media services such as Instagram and LinkedIn.

When you visit these third-party websites, their own privacy policies and data processing practices apply.

We encourage you to review their policies before providing personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, data processing practices or applicable legal requirements.

The latest version will be available on our website, together with its most recent update date.

15. Contact

If you have any questions about this Privacy Policy or how your personal data is processed, please contact us.